Privacy Policy

We appreciate your interest in our website and Kongresskultur Bregenz GmbH. Protection of your privacy and personal data is of great importance to us. We collect, use and process your personal information in compliance with data protection provisions and endeavour to store it carefully.

No data protection officer has been appointed because it is not required by law.

1. Data processing controller

Kongresskultur Bregenz GmbH, Platz der Wiener Symphoniker 1, 6900 Bregenz, Austria, info@festspielhausbregenz.com processes your personal data as controller in accordance with applicable data protection legislation, in particular the General Data Protection Regulation ("GDPR") and the Data Protection Act in its current version (Datenschutzgesetz, "DSG").

2. Purposes of data processing

We process your personal data for the following purposes and on the stated statutory basis:

Performance of a contract and measures taken prior to entering into a contract pursuant to Art. 6 para. 1 point (b) GDPR: the conclusion or alteration of a contract, the preparation and processing of an offer, the processing of an order, the preparation, management and performance of a contract, the assessment and settlement of claims, the provision of customer advisory services and customer support as well as the administration and amendment of master data and contract data.

Legitimate interests of Kongresskultur Bregenz GmbH or a third party pursuant to Art. 6 para. 1 point (f) GDPR

Compliance with a legal obligation pursuant to Art. 6 para. 1 point (c) GDPR

Customer's consent to data processing pursuant to Art. 6 para. 1 point (a) GDPR: If none of the legitimate purposes specified above apply, we shall secure the customer's consent. Kongresskultur Bregenz requires the voluntary consent of the customer, which can be withdrawn at any time, in particular for sending news electronically and for contacting customers by telephone for marketing purposes.

3. Categories of data

Contact data (name, address, telephone number, email, etc.) in addition to data necessary for the implementation of a contract and administration (e.g. object data, correspondence). For visits to our web pages, also the access data for statistical evaluation for the purposes of business operation, security and service optimisation, the server log files (e.g. the name of the website visited, file, the date and time of the visit, the data volume transferred, notification of successful retrieval, browser type and version, the user's operating system, the referrer URL (i.e. the page previously visited), the IP address and the enquiring provider.

We reserve the right to subsequently check the log data if, based on concrete indications, there is a justified suspicion of illegal use. The data are stored separately from user data and/or personal data.

4. Website

Google Analytics

Because of our legitimate interests in optimising and analysing our online offering as defined by Art. 6 para. 1 lit. f. GDPR, the website www.festspielhausbregenz.com uses Google Analytics, a service offered by Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA). This service (Google Analytics) uses cookies – text files that are stored on your device. The information generated by cookies is usually transmitted to a Google server in the USA and stored there.

Google LLC complies with European data protection requirements and is certified under the Privacy Shield treaty: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active

IP anonymisation is active on this website. The IP address of users will be shortened within the member states of the EU and the European Economic Area and in other contracting states of the treaty. Only in exceptional cases will the IP address be transmitted unshortened to a Google server in the USA and shortened there. This shortening prevents direct reference to a person via your IP address. A user's IP address transmitted by the browser will not be combined with other data stored by Google.

As part of the commissioned data processing agreement that we, the operator of this website, have concluded with Google Inc., the latter will use the information gathered to evaluate website use and website activity and to provide services associated with Internet use.

The information collected by Google on our behalf is used to evaluate individual users' use of our online offering, e.g. to compile reports about activity on the website in order to improve our online offering.

You can prevent cookies from being stored on your device by changing the settings in your browser. If your browser does not enable cookies, it cannot be guaranteed that you will be able to access all functions of this website to the full extent.

In addition, a browser plugin can be installed if you want to prevent information generated by cookies (including your IP address) being transmitted to and used by Google Inc. The following link will take you to the plugin: https://tools.google.com/dlpage/gaoptout?hl=de

By clicking on the above link you can download an opt-out cookie. Your browser must therefore allow the storing of cookies. If you regularly delete your cookies, you will need to click on the link every time you visit the website.

More information on data utilisation by Google Inc. can be found here:

https://policies.google.com/privacy/partners?hl=de (data collected by Google partners)

https://adssettings.google.de/authenticated (settings related to advertising that is displayed to you)

https://policies.google.com/technologies/ads?hl=de (use of cookies in adverts)

5. Newsletter

If you subscribe to the newsletter, the personal data you supply such as email address, first and last name, form of address, interests and name of organisation will be stored and used for dispatching the newsletter. The newsletter contains information on Kongresskultur Bregenz products and services, on events, news about the company or partner companies, details about competitions, as well as relevant information and tips on organising events.

The data gathered in the newsletter subscription process are used by CleverReach GmbH & Co. KG (hereinafter CleverReach). CleverReach has been contracted to carry out the administration and dispatch of our newsletter; a contract on commissioned data processing is in force with CleverReach. CleverReach warrants that the processing is in compliance with data protection provisions and the rights of the data subject. To optimise website content, interactions (clicks and openings) in emails are tracked.

Recipients of the newsletter can withdraw their consent to receiving it by clicking on the unsubscribe button in any newsletter delivered. It is also possible to unsubscribe from the newsletter by writing an email to info@festspielhausbregenz.com. When a recipient unsubscribes, data stored on the existing database will be deleted. If the subscription is not cancelled, the data will remain stored until consent is withdrawn.

6. Data security

Kongresskultur Bregenz GmbH has taken appropriate technological and organisational measures to protect your data against loss, manipulation and illegitimate access, among other things. The measures taken are routinely checked and continuously adapted to reflect the current state of technology. Should the protection of your personal data be infringed in such a way that is likely to result in a high risk to your rights and freedoms, we will notify you without delay, where possible within 72 hours.

7. Use by minors

It should be noted that all processed personal data shall be used only by people over the age of sixteen. The use of systems and tools and the resultant processing of user data by people below this age is forbidden without the consent of the parents or legal guardians. Should such data processing occur nevertheless, we shall stop the processing of this data as soon as we become aware of it.

8. Transfer of your personal data

To the extent that it is absolutely necessary for the purposes stated in point 2, we will transfer your personal data to the following recipients:

IT service providers hired by us, and other service providers hired by us in connection with marketing activities, administrative bodies, law courts and public bodies, accountants and auditors for auditing purposes.

9. Storage duration

We store your personal data until the termination of the business in relation to which we collected your data or until the expiry of applicable statutory time limits and retention periods; furthermore until the termination of any litigation in which the data are required as evidence. We store your personal data for the purpose of marketing until you file an objection or withdraw your consent, if the marketing activity was carried out on the basis of your consent. The data must be stored in a form which permits identification of the data subject for no longer than is necessary for the purpose for which they are processed.

10. Rights of the data subject

You may assert the following rights with respect to data processing:

Right to information

You can demand confirmation of whether, and to what extent, personal information about you is processed.

Right to rectification

If we process incomplete or inaccurate personal data concerning you, you have the right, at any time, to demand that the data should be corrected or completed.

If you have set up a user account, you can access your personal data and correct or complete them yourself at any time. You can furthermore close the user account at any time.

Right to erasure

You can demand the erasure of your personal data if the purpose for which they were collected ceases to apply, the processing is unlawful, the processing encroaches unduly upon your legitimate protection interests, or if the data processing requires your consent and you have withdrawn that consent. It is important to note that there may be other grounds opposing the immediate erasure of your data, e.g. the legal obligation to retain data, pending actions, the establishment, exercise or defence of legal claims, etc.

Right to restriction of processing

You have the right to require restriction of the processing of your data if:

• you contest the accuracy of the data, for a period that enables us to verify the accuracy of the data,
• the processing of your data is unlawful, but you oppose the erasure and instead request a restriction in the use of the data,
• we no longer need the data for the intended purpose, but you need the data for the establishment, exercise or defence of legal claims, or
• you have objected to the processing of the data.

Right to data portability

You can require us to provide you with the data that you have made available to us, and to do so in a structured, commonly used and machine-readable format, if we process those data on the basis of consent you have given or in performance of a contract with you, and the processing is carried out by automated means.

Right to object

If we process your data in the performance of tasks which are in the public interest, in the exercise of state authority or if we invoke the necessity of protecting our legitimate interests in support of the processing, you may enter an objection against the data processing, providing that an overriding interest in the protection of your data exists. You may object at any time, without citing reasons, to advertising being sent to you.

Right to lodge a complaint

If you consider that, in processing your data, we have violated Austrian or European data protection legislation and thereby infringed your rights, we ask you to contact us so that matters can be clarified. Naturally you also have the right to lodge a complaint with the Austrian Data Protection Authority and/or a European supervisory authority.

Right to revoke

All declarations of consent made by you can be revoked at any time, independently of each other. The effect of revocation is that we thenceforward cease to process your data for the purposes set out in the declaration of consent, and that consequently the rights, benefits, etc. associated therewith no longer apply.

These rights can be asserted directly by contacting Kongresskultur Bregenz GmbH at the email address info@festspielhausbregenz.com. In doubtful cases we may request additional information for the confirmation of your identity. This is in order to protect your rights and your privacy.

11. Alterations to the Privacy Policy

This Privacy Policy was last updated on 18.09.2018. In the event of alterations to it, the Privacy Policy will be published on this page along with the date of the updated version. By continuing to use our website, you agree to the adoption of the respective alterations.

12. Contact details

Kongresskultur Bregenz GmbH
Platz der Wiener Symphoniker 1
6900 Bregenz, Austria
info@festspielhausbregenz.com